Site Information

 Loading... Please wait...

Product Care

Everyone at Laura Zindel Design strives to make best ceramic products possible. During each stage of our process your piece travels through the many hands of our skilled artisans. Our materials and our process are unique to Laura Zindel Design and every piece that goes out our door is made to order. During each part of our process from fabrication glazing and decorating your item has gone through our kilns and fired 3 times. Because of this process variations can occur and each piece will be slightly different. While many factors contribute to these variations, the reason we are most proud of is that the materials we use are from the earth and the people that make our products have a passion for what they do.

The final and one of the most important to us, is that our packers carefully inspect your piece for quality before it is wrapped and placed in the box that arrives at your door.

Below are helpful ways to keep your Laura Zindel products healthy while in your care.

Handmade items are functional works of art, crafted from earthenware and glazed with non-toxic low-fire glazes. These products do not like to be heated and cooled quickly and should not be put in the dishwasher, microwave or oven. These items are designed for food serving only and need to be handled with loving care. They should be hand washed with non-abrasives in warm soapy water. Please read our tips below to insure the long life of your handmade pieces.

Dinnerware items are made from white china and are designed for every day use. They can be put in the dishwasher and the microwave.

Please keep in mind that while our dinnerware is quite durable, it is still made from clay and can be damaged if dropped or knocked about. Often, flaws created during impact will not be detectable immediately. Impact flaws can develop into a crack or break with use over time.  The dishwasher is also hard on ceramic surfaces and can dull your pieces over repeated washing. Please consider the tips below to ensure that your dinnerware has a long and shiny life.

Dishwasher: Use a non-abrasive soap low in citric acid. Rinse before loading, avoid stacking, or dinnerware touching during washing.

Wash on gentle cycle. 

Microwave: Use the low setting to gently reheat drinks or to warm food for 1-2 minutes. Do not use your dinnerware to cook, defrost food or heat cold beverages directly from the refrigerator. Caution should be taken when heating beverages high in fat such as milk and cream, which will get very hot very quickly in a microwave. Take care in removing items from the microwave they will absorb heat and be hot to the touch.

Oven: We recommend that you only use your dinnerware to warm food. Dinnerware items should not be put in an oven above 450 degrees F and should be warmed and cooled slowly.

*Pie plates can be used to bake pies in the oven up to 450 degrees F.

*All Laura Zindel ceramics products are food safe and made with non-toxic materials. They are not to be used for food preparation or food storage. Avoid contact with foods high in citric acid and other deep colored foods for long periods of time such as berries or beets.

Store in a cool dry place out of direct sunlight.

Document